PRIVACY POLICY

This Privacy Policy explains how we collect, process, use, share, and protect your personal information and to explain how their Personally Identifiable Information’ (PII) is being used online. It applies to Aqsty Pro (“we”, “our”, “us”, “Aqsty Pro”) collection of information on the website, services, and tools (collectively, our "service(s)"). This Privacy Policy applies to our services, which include the website https://aqstypro.com/ and any other special agreement that we may sign with you. To run our website and provide users the best possible experience, we need certain information. We will not use or share your information with anyone except as described in this Privacy Policy. Please remember that we may have a varied base of users, customers, and clients as well as companies, firms, startups, small and large businesses, schools, colleges, institutes, and other related fields. This Privacy Policy only applies to our own data practices, and not to the practices of third parties that we do not control.

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation - European regulation).

SECTION 1 - TYPES OF INFORMATION WE MAY COLLECT

The information we learn from customers helps personalize and continually improve your experience at Aqsty Pro. Here are the types of information we gather: 

A. Information You Provide Us:

We will collect information that you will provide us while you are registering a product or buying a product, or communicate with us. As a result of those actions, you might supply us with the following information:

• First and last name

• Email address

• Phone number

• WhatsApp number

• Address (shipping purposes)

• ZIP/Postal code

• IP address

• Payment Information

• Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.

We will not collect any personally identifiable information about you unless you provide it.

B. Payment Information:

Your credit card information or payment information will be processed by PayPal and Shopify Payments (Stripe), (payment platforms), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. Aqsty Pro reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of products. Please consult PayPal and Stripe Policy here:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

https://stripe.com/gb/privacy

C. Personal Information Collected Automatically:

We receive and store certain types of usage related information whenever you interact with the website. For example, we may automatically receive and record information regarding your computer’s IP address, cookies, browser information, Facebook user ID, LinkedIn ID, Facebook Page fan status, and URLs accessed. Such information may be shared in the aggregate (non-personally identifiable) form with our partners.

D. GOOGLE Analytics:

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device, and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Google's policy complies with the regulations contained in The General Data Protection Regulation (GDPR - European regulation). Please consult Google's privacy policy here:

https://policies.google.com/privacy 

SECTION 2 - HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the products or as long as the interested party does not withdraw their consent. Personal data will be deleted from our database immediately after consent has been withdrawn or when it is no longer necessary to retain your data. In any case, users' data will not be retained in our databases for more than 3 years in accordance with the provisions of the General Data Protection Regulation (GDPR - European Regulation) and the Data Protection Act 2018 (UK regulation). 

SECTION 3 - SHIPPING TRACKING

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current website, services, and products and to develop new products and services.

We use personal information collected through our site as described below and described elsewhere in this Policy to: 

• Identify you as a user in our system.

• Process your purchases and deliver the products (speakers, earphones, PA systems).

• Improve our products, services, website, and how we operate our business.

• Understand and enhance your experience using our website and products.

• Send emails through bulk email delivery platforms such as MailChimp.

• Respond to your comments or questions through our support team.

• Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and administrative messages.

• Communicate with you about upcoming events, offers, and news about products and services offered by Aqsty Pro’s website and our selected partners.

• Marketing purposes of Aqsty Pro.

• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

• Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.  

SECTION 4 - BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous  

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/  

A. Do Not Track::

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 5 - HOW DO YOU ACQUIRE MY CONSENT?

By placing an order for a product and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the Contact Us page.

SECTION 6 - HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below. 

A. Third-Party Service Providers:

We employ other companies and individuals to perform functions on our behalf. Examples include process payments (PayPal and 2Checkout), deliver the products (courier companies), sending an email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

B. Business Transfers:

In the event that Aqsty Pro creates, merges with, or is acquired by another entity, your information will most likely be transferred. Aqsty Pro will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy. 

C. Protection of Aqsty Pro and others:

We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Aqsty Pro, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.  

D. Anonymous Information:

Aqsty Pro uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

E. Email Address:

The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

SECTION 7 - PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

Aqsty Pro follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Aqsty Pro receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Aqsty® Pro strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.  

SECTION 8 - CUSTOMER AND CONSUMERS RIGHTS

You have the following rights in relation to your personal data provided to Aqsty Pro:

• Access your personal data.

• Request the correction of inaccurate data.

• request its deletion.

• Request limitation of the processing of your data.

• Oppose the treatment of your data.

• Request your portability.

• Not be subject to automated individual decisions. 

Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request. Without preconception to any other administrative appeal or legal action, the user shall have the right to submit a claim to control authority, in particular in the State in which he or she has their habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.

SECTION 9 - EU MEMBERS’ RIGHTS (GDPR COMPLIANCE)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We Describe These Rights Below: 

• Access and Porting: You can access your information at any time.

• Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contacting us.

• Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

• Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

• Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

You can see more about these rights at:

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

SECTION 10 - CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CALOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA). According to the California Online Privacy act, you have the following rights:

Know what personal data is being collected.

Know whether your personal data is sold or disclosed and to whom.

Access to your personal data.

Request to delete any personal information about you.

Not be discriminated against for exercising their privacy rights. 

SECTION 11 - CCPA NOTICE

This section contains information required by The California Consumer Privacy Act of 2018 ("the CCPA").

When you visit our site we collect the following information:

A. Information You Provide Us:

We will collect information that you will provide us while you are registering a product or buying a product, or communicate with us. As a result of those actions, you might supply us with the following information:

Information automatically collected from your device and browser

• Location information

Information from Analytics and Advertising partners 

Some of this information includes Personal Information such as an online identifier or IP address, Geolocation data, Internet activity relating to your use of the site.

We share this information with our trusted advertising partners to deliver ads tailored to your interests. The transfer of your information to such partners may be considered a "sale" under CCPA.

Your Rights And Choices. As A California Resident, You May Be Able To Request To Exercise The Following Rights: 

The Right to Know any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:

• The specific pieces of personal information we have collected about you;

• The categories of personal information we have collected about you;

• The categories of sources of personal information;

• The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;

• The categories of personal information we have sold and the categories of third parties to whom the information was sold; and

• The business or commercial purposes for collecting or selling personal information. 

The Right to Request Deletion of personal information we have collected from you, subject to certain exceptions. The Right to Opt-Out of Personal Information Sales to third parties now or in the future.

You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

To Submit your California Consumer Rights Requests. You may submit a request to exercise your California Consumer Rights you can contact us at support@aqstypro.com 

SECTION 12 - PRIVACY OF CHILDREN AND PARENTS ACCOUNTS IN COMPLIANCE WITH COPPA

COPPA means The Children’s Online Privacy Protection Act. This act was enacted in 1998 and under this act, all the measurements have been made to protect the information for children, specifically children under 13. The main focus of the COPPA act is to put parents in control of the information which their children may be having access to. Our website and app do not knowingly collect information from the children who are under 13 years of age. And we do not knowingly collect, store, maintain, or use personally identifiable information from kids or children under age 13.

If you are under 13, you should never provide us with any personal information, nor should you be using our website and our services. If a parent or guardian is aware that the kid or the child has provided us personally identifiable information without their consent, he or she should contact us on the contact information provided on our website or through the email given below. If we confirm that such information has been collected, we will take all reasonable measures to delete that information from our system as soon as possible.

A. Editing and Deleting Information

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify, and delete your Information at any time, please contact us through the contact information.

To opt-out of the Aqsty Pro email, follow the instructions included in the email. Your request should be processed within 48 hours.  

B. Suppliers and Other Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Aqsty Pro collects from you. If you disclose your information to others, whether other users or suppliers on Aqsty Pro, different rules may apply to their use or disclosure of the information you disclose to them. Aqsty Pro does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

Aqsty Pro is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Aqsty Pro site. Aqsty Pro encourages you to ask questions before you disclose your personal information to others. 

C. Changes to This Privacy Policy

Aqsty Pro will post modifications by date to this Privacy Policy to inform you of any changes. Aqsty Pro reserves the right to modify this Privacy Policy at any time, please review it frequently.

CONTACT US

If you have questions or concerns about this Privacy Policy and the handling and security of your data on this site, please contact us throw our contact page or contact at:  

E-mail: support@aqstypro.com